Silicon Valley (Photo credit: Wikipedia)
There have been innumerable attempts to understand and replicate how Silicon Valley has become the centre of the tech industry – with Tech City being the latest one in the UK. What is the secret sauce that makes California in particular and the US in general such a fertile breeding ground for innovation?
It’s something I’ve often wondered about, so it was great to hear a first hand account of a learning journey to Silicon Valley. Speaking last week at CamCreative, Liz Weston of Weston Marketing talked about what she’d learnt on an organised trip that saw her visit the likes of Google, LinkedIn, Salesforce.com and Stanford University. She shared four big lessons from the tour:
1 The difference between an opportunity and an idea
Everyone has a different take on what makes an idea viable, from an addressable market to a strong founding team, but the big difference between the UK and US is the willingness to have a go, fail and come back stronger. If we can change attitudes in the UK to say it is better to try and then fail rather than fail to try at all, it will radically shift how companies operate for the better.
2 Four key opportunities for business development
Execs in Silicon Valley outlined the environment, security, human health and digital/infrastructure as key markets for growth. Anything that reduces complexity in these areas and makes people’s lives easier has potential. Probably not a surprise to most people but worth bearing in mind when pitching any business ideas to investors.
3 Look at the relationship between the customer and your product/services
It isn’t about the technology per se, but finding an emotional trigger with your customers. Serve a purpose and do it in a way that delights your customers and turns them into your advocates. So, in the same way that when Orange launched in the UK it positioned itself as the cool brand you wanted to be part of, LinkedIn offers the chance to be part of a cloud of intelligence, rather than simply positioning itself as a jobs site.
4 The importance of innovation
Next year’s revenue won’t come from this year’s cash cow. So everyone in the business needs to be innovating – which can involve changing people’s mindsets. Encourage ideas and capture them – while they may not be immediately useful, they could be in the future.
I’m sure most people have either heard or tried to put into action some of the lessons above. For me, the main takeaway (and potentially the big difference between the US and UK) is always be open, always be learning and don’t be afraid to take risks. This may not be Silicon Valley’s secret sauce but it is a better way to run a business.